ACCESSIBILITY
To ensure you have the best possible experience and to help you prepare for your visit
Please feel free to contact us at 04 94 00 11 23
Because vacations and leisure activities should be accessible to everyone, we are committed to welcoming you in the best possible conditions. As a “Tourisme & Handicap” certified facility, we have adapted our spaces and trained our staff to meet everyone’s needs. Our facility is committed to an inclusive approach. Certified by Tourisme & Handicap for motor, visual, hearing, and intellectual disabilities, we have designed our facilities so that everyone can enjoy their visit with complete independence.
Directions and Parking
A parking space reserved for people with disabilities is located 10 meters from the front door. The ground is paved to facilitate access to the basement.
Reception and Traffic
The reception desk has been lowered to make it easier for people with limited mobility to access it. An access ramp leads to the entrance. The doors are wide, making it easy to pass through.
Retail spaces
For the physical disability : designated turning radius
For the visual impairment : signage in large print
For the hearing impairment : written welcome booklet
For the intellectual disability : simple, pictorial signage
Trained staff: “Our team is trained to accommodate people with disabilities.”
Guide dogs: welcome